City of
North Wildwood, NJ

Goal:  Since our records are primarily in paper format and distributed in several places, our goal was to simultaneously create a centralized digital platform for our most critical documents, make them available to staff, and protect them.

Solution:  The City of North Wildwood selected ShoreScan Solutions because they not only exceeded the technical concerns, but could back it up with experience. They decided to recycle the slower Epson scanners for new medium-duty Canon scanners, which directly interfaced with the new repository. The new "cloud" for the documents combined with scanners and training now provides staff a single digital location for the most important documents. Over the next couple of months, security of this information dramatically increases while the time responding to an OPRA request diminishes.

“ShoreScan Solutions is the answer to some important questions that we have had for years: What is the best way to store documents off site in case of damage to our records from a flood or hurricane? How can we get our various records into a searchable database that will provide easy retrieval for OPRA requests and auditor’s needs? Is there a way to do this and keep costs constant while our budgets are always being trimmed? ShoreScan Solutions understands our needs and has answered our questions!”
—W. Scott Jett, RMC, CMR, City Clerk,
   City of North Wildwood, NJ

The Bowell Group
Asset Managers

Problem:  As a custodian of records for a number of business entities and investments, organization, security and responding to document requests became an issue.

Solution:  Create a secure on-line repository with the help of ShoreScan where .pdf files and direct scanning of paper can be stored by entity, category, investment, date, client, etc. Additionally, implement OCR text searching to find specific transaction numbers or stock information across the entire database of documents.

“Just a note to thank you for the sound advice you provided regarding our document issues. First of all, we have eliminated 26 cartoons of files that we had stored near our office in a very short time. This advice alone was well worth the switch to ShoreScan. Also, our need to research our stored documents when complying with legal and accounting issues has been greatly improved using your system. The job goes much faster, less expensive and easy to use. Unexpected improvements in productivity came from the email, direct load to the system and download functions saving time and paper. Additional unanticipated savings. We are elated with the security your system provides. Our fears of lost, destroyed or damaged documents have been laid to rest.”
—John M. Bowell, President
   The Bowell Group

Town of Indian Head,
Maryland

Goal:  To move away from server based storage, simplify the business process and provide instant access to documents.

Solution:  Indian Head represents a direct change from local server based storage using expensive software. By moving storage to the "cloud" Indian Head reached thier goals quickly without dramatic change or cost.

“The Town of Indian Head switched to ShoreScan for its document storage a couple of months ago and so far it has been great. We were able to transfer all our documents from the previous system and continue with our scanning without any trouble, in fact Ken Carlen informed us that we broke the record for the most scans (file transfer and scanning) in one month of over 50,000 pages. It is easy to use and very cost effective if you need to have multiple users.”
—Awilda Hernandez,
   Executive Assistant / Town Clerk

Town of Queenstown,
Maryland
Queen Anne’s County
Established 1707

Goal:  To provide a solution to reduce decades of documents stored in the basement and to improve operational efficiency and reduce risk of loss.

Solution:  ShoreScan, office staff, commissioners and volunteers discussed ways to begin digitizing the town documents.  It was decided that a high-speed scanner purchase would support the volunteers working on document archives and two small scanners for office staff working on daily document conversion.

“Ken Carlsen of ShoreScan became a partner of Queenstown with the perfect document solution. Letting go of paper and using technology isn’t easy, however this is user-friendly, easy to learn, a time saver and cost effective. ShoreScan made this transition easy. Ken is always available and patiently walks us through solving any issues that arises.”
—Mike Bowell, Commissioner, Queenstown,
   Maryland

The Jaklitsch Law Group
Upper Marlboro, Maryland
Personal Injury Attorneys

Goal:  Reduce the expense associated with paper storage and improve operational efficiencies.

Solution:  To use ShoreScan’s web-based document storage solution inside current IT infrastructure and work-flow processes.  The result reduces then eliminates third-party paper-based storage expense, which is many times the monthly fee charged by ShoreScan.

"The ability to share, retrieve and store information is an important initiative at The Jaklitsch Law Group. ShoreScan helped us meet all of our document needs with one simple affordable solution. ShoreScan created a significant cost savings in postage as well as turn-around time. We are confident ShoreScan has met our current and future needs for electronic document storage and sharing."
—Barbara Eilertsen, Former Office Manager, The    Jaklitsch Law Group

Town of Dagsboro, Delaware
Sussex County
Established Early 1900s

Goal:  To resolve the concerns with office paper storage and documents located in a remote storage shed without adding expensive servers and software.

Solution:  The office manager and assistant decided off-site electronic document storage was the solution.   After learning about ShoreScan’s turn-key service, Dagsboro became a client, acquired two scanners and a commercial-grade shredder to start the process.

"DagsboroTown Hall is a very small office, approximately 900 square feet. We have boxes and boxes of files packed tightly in a storage shed outside (not weather proof). When Ken came in to introduce himself and explained what his company could do for us, it was like angels singing. Since we have come on board with ShoreScan, I find myself more and more organized. Instead of making copies of everything that comes in or leaves this office, I just scan and go. We don't have to worry about finding another place to file it, only so that a few months later, we have no idea where we filed it! It is very user-friendly and I am very pleased with the company and its services".
—Stacey Long, Town Administrator, Town of    Dagsboro, Delaware